Imagining Passenger Experiences

Hello,

It's the start of the second term and the beginning of Book 2.

Good luck!

This term will be discussing the different stages of the passenger processing. We start today with passenger experiences. Tell us about a time you have travelled by air. Write about any problems you have had at any step of the process before/ during/ after the flight.

You can also check passenger reviews of their experiences on the Skytrax website:http://www.airlinequality.com/main/forum.htm

Regards, RV

My presentation video

NDIA Presentation

Best Airports In The World

Hong Kong Airport



Incheon International Airport in Seoul (South Korea)



Indoor Garden in Changi Airport

Hello,

Today we look at the best airports in the world, which received 5-star ranking for 2010 according to Skytrax - the airline and airport quality agency.

What makes these airports superior to others? What services and facilities do they offer that provide their customers with an unforgettable airport experience?

Write a short summary expressing your opinion.
Regards,
RV

New Doha International Airport

Hello,

Today's task is about New Doha International Airport (NDIA). Check the official site of the airport (the link is provided on the right in Useful links) and find out important and interesting information about the project.

Summarise what you have learnt in a text of 150 words.

Regards,

RV

Airport Trip

(courtesy of Hessa and Noora)

Dear Students,


Thanks to all for the great trip we had yesterday. Thank you for the interest you showed, your questions, notes...

I invite you here to post comments and impressions from the trip.
With the help of Noora and Hessa, you'll soon be able to look at the photos of the trip.
Check this space this weekend.
Take care,
RV

QAC group

The Official Group For QAC in FaceBook

Here

Trends in the Aviation Industry

Hello,

Watch the eurocontrol programme on Airports in Europe and summarise briefly any trends you observe related to:

• air passenger numbers
• freight volumes
• aircraft
• airport development.

Write a short paragraph discussing the topic.